Translating our
Vision into Practice

Improved Quality through Transparency

A QMS is a set of business processes that help an organization stay compliant and deliver services that consistently achieve customer satisfaction. Our system is aimed at turning CCL’s goals into purpose and policy through transparency. Our multi-faceted set of processes touches on every part of our business, helping us achieve our high-level goals.

Core Elements of our QMS

We adhere to one of the world’s most widely adopted standards for quality, ISO 9001:2015.

There are nine core elements of our QMS that ensure the highest standard possible to maintain our ISO status:

  • Quality Objectives
  • Quality Manual
  • Organizational Responsibilities
  • Data Management
  • Processes
  • Service Quality
  • Continuous Improvement
  • Document Control
Verify CCL’s current ISO 9001:2015 certification and accreditation status
(Accreditation no.198951).