A QMS is a set of business processes that help an organization stay compliant and deliver services that consistently achieve customer satisfaction. Our system is aimed at turning CCL’s goals into purpose and policy through transparency. Our multi-faceted set of processes touches on every part of our business, helping us achieve our high-level goals.
We adhere to one of the world’s most widely adopted standards for quality, ISO 9001:2015.
There are nine core elements of our QMS that ensure the highest standard possible to maintain our ISO status: